Return & Refund Policy
Last updated: 19 July 2025
At teedesign.lk, we specialize in delivering instant digital design files (such as PNG, PSD, JPEG and PDF) for DTF printing. Due to the nature of digital products, we do not accept returns, exchanges, or issue refunds once a purchase is made.
No Returns or Refunds
All sales are final. Once the digital files are delivered and downloaded, we are unable to:
- Accept returns
- Offer refunds
- Exchange items
This policy is in place to protect the integrity of our digital assets and to prevent unauthorized distribution.
Exceptions (If Applicable)
We may consider limited exceptions only if:
- The file is corrupted or not downloadable
- You received a wrong file or format that does not match the product description
If such an issue occurs, contact us within 48 hours of purchase:
Before You Buy
Please make sure to:
- Read the product description carefully
- Contact us if you have any doubts before purchasing
Thank you for understanding and supporting our small business.
– Team teedesign.lk